Shipping policy

At Tuner Depots, we understand the importance of timely delivery when it comes to your performance parts. We are committed to ensuring a seamless shipping experience, striving to dispatch your orders with utmost efficiency and speed.

Our Shipping Policy

Our aim is to dispatch all orders within two business days, providing you with a quick and efficient processing time. However, please bear in mind that unforeseen circumstances beyond our control may occasionally impact shipping times.

Factors Affecting Shipping

  • Weather Conditions: While we pride ourselves on our fast and efficient order processing, adverse weather conditions may affect delivery times. Couriers may experience delays in their deliveries due to these conditions. We assure you that we will make every effort to get your package to you as quickly as possible.

  • Holiday Periods: Even our dedicated team needs a well-deserved break during holidays. Please note that our shipping center will be closed on such occasions. Rest assured, we will resume shipping promptly on the next business day. During peak holiday seasons, please allow for potential delays.

  • Weekend Processing: We process and ship orders during our business hours. If you place an order on the weekend, it will not be processed and shipped until the next business day. If you selected a faster shipping option, please note that the shipping time frame applies only once the order has been shipped, not at the time of order placement. Additionally, in different states and provinces, couriers may not make deliveries on the weekend, so your order will generally arrive for delivery on a business day.

Import Duties and Taxes

For customers ordering from outside of Canada, please be aware that your order may be subject to import duties and taxes. These fees are determined by your country's customs authority based on the value of the items you are purchasing. It is the customer's responsibility to cover these charges upon delivery. 

We genuinely appreciate your understanding and patience during any unexpected obstacles we may encounter along the way. Be assured that we will utilize every resource available to deliver your performance parts to you promptly.

Thank you for choosing Tuner Depots, where our passion fuels our commitment to outstanding customer service.

Happy tuning!