We aim to process all orders placed before 11AM PST the same day [Monday-Friday] (if you place your order over the weekend the time starts on Monday)
Please do not send inquiries until 2 business days have passed.
Your shipping method does not affect when your order is processed and shipped, all orders are processed in the order they are placed. Your shipping speed comes into affect when UPS picks up the package. Express shipping will cut delivery time down substantially.
Standard shipping has a transit time of 5-8 business days, Express shipping has a transit time of 2-3 business days.
We ship from the Pacific Northwest, the further you are, the longer it takes with Standard Shipping.
We accept returns of unused products within 30 days of shipping, except on custom-tuned products. You need to get an RMA# before sending anything back or it will not be accepted. Any opened items cannot be returned but an exchange for faulty product is accepted.
Please see the following page for further information: